This module controls the sales operations of the company. Order booking and sales budgets are entered. IMMS allows three types of orders, forecast, customer order and Dealer Order. These orders generate demand and in turn that demand is fulfilled by the manufacturing and/or available stock. Sales module tracks the customer from inquiry stage to spares sales and service.

Functions

• Inquiry Management
  
• Follow-up Management
  
• Quotation and Order Booking
  
• Order Lost
  
• Despatch
  
• Service
  
• Spares

Features

• Integration from Order Booking Budget to Production to Sales
  
• Comprehensive database of customers, dealers and products
  
• Reports on Inquiry, Quotation, Follow up, Order booking, Lost Orders and Sales performance
  
• Direct e-mails to customers
  
• Integrated with MS-Office for creating electronic customer folders